Policies

Pricing

For lessons in Ms. Emily’s home:

Trial lesson: Free
30-minute lesson: $25
60-minute lesson: $50

For lessons in your home:

Trial lesson: Free
30-minute lesson: 0-5 miles, $35; 5-10 miles, $40; 10-15 miles, $45; 15+ miles, $50+
60-minute lesson: 0-5 miles, $70; 5-10 miles, $80; 10-15 miles, $90; 15+miles, $100+
Pricing in this category depends on your location/distance from the studio.

The cost of lessons does not include books/materials.

Discounts are available for multiple family members enrolled!

Payments

Payment is currently accepted via cash, personal check, PayPal via the Student Portal, and credit card {Visa, MasterCard, Discover, and American Express}. However, due to processing fees for electronic methods, please use cash or check whenever possible.

Payment is due in full at each lesson or at the first lesson of each month depending on the desired payment option. For monthly payment options, missed lessons cannot be refunded, and can only be rescheduled if they follow the make-up policy outlined below.

Scheduling

Once a day and time has been agreed upon by the student and teacher, the lesson will be held on the same day at the same time each week unless otherwise negotiated. Lessons are generally 30-60 minutes in length, but 45-minute lessons can be scheduled if necessary.

Please reach out to Ms. Emily for current availability.

Lessons will not be held on federal holidays and as such will not be billed. This is also true for any other days that Ms. Emily is unavailable. Click here for a list of observed holidays/studio closures.

Cancellations/Make-Ups

If the student knows they will be absent and needs to cancel a lesson, they must contact Ms. Emily at least 24 hours in advance or they will be charged for the lesson. The only exception to this rule is medical emergencies. Depending on the reason for the cancellation, the student has the option to have the lesson online for that session. If 24-hour notice is given, students may schedule a make-up lesson at an alternate time. One make-up lesson per month is allowed.

Same-day cancellations are not eligible for rescheduling and cannot be refunded if pre-paid.

No-shows are not eligible for rescheduling or refunds and will be billed.

If Ms. Emily cancels a lesson due to illness, weather, etc., students will be notified promptly via email and make-ups will be scheduled when possible. Make-ups scheduled in this way do not count towards the once-a-month limit stated above. Students may also choose to apply a credit towards the next month’s tuition in lieu of a make-up lesson. Weather-related cancellations will be promptly posted on the studio’s Facebook page as well as on the student portal.

Students who are ill or who have ill family members should not attend lessons. Ms. Emily reserves the right to refuse an obviously-ill student.

Student/Parent Portal & Facebook Page

Parents and adult students are strongly encouraged to sign up for the studio’s Student Portal. Parent accounts are able to view schedules, invoices, make payments, uploaded resources or repertoire, and lesson notes/assignments each week.

Students with their own email address are able to create a Student account where they can view their schedule, lesson notes, repertoire, etc. but will not have access to invoices or payments.

The Portal is a valuable tool for students and parents alike to keep track of their progress. It is also a place for Ms. Emily to quickly share important news/updates, etc. with everyone.

If you did not receive an email to create your account, please let Ms. Emily know.

The studio also has a Facebook page.

In-Home Lessons

Don’t want to make the drive to your lesson each week? Ms. Emily is able to come to you for your lesson depending on where you live. Pricing starts at $35 for 30 minutes and depends on your distance from 80951.
Please note that in-home lessons are not available on military installations.
For voice students, in-home lessons are only available if the student has a in-tune piano in their home.

Online Lessons

Online lessons are currently only offered as a way to make up a lesson that cannot be attended in-person due to weather, illness, etc. and not as a regular lesson option. This applies only to piano students; no voice lessons will be held online.

Online lessons are usually completed via Skype Meetings.

COVID-19

Ms. Emily is fully vaccinated against COVID-19.

For all lessons held in-studio, masks are not currently required, but can be worn by all parties upon request.

If you have been diagnosed with or shown symptoms of COVID-19 in the past 14 days, or have been in direct contact with someone with symptoms or a diagnosis of COVID-19, you must inform Ms. Emily as soon as possible.

Please be aware that the current mask policy is subject to change at any time, but students and families will be notified of any changes.

If there are any questions regarding masking/COVID-19, please do not hesitate to reach out.

Student Expectations

It is expected that the student has access to a piano, either electric or acoustic, outside of the studio, and will spend time practicing on their own at home in between lessons.

Ms. Emily will discuss with each student how much time they should spend practicing each day/week. Students that show a severe lack of interest or refusal/inability to practice may be placed on temporary probation.

Students are expected to attend lessons with clean hands and trimmed fingernails.

Students may not bring food or beverages into the studio with the exception of bottled water. Voice students are encouraged to bring bottled water with them.

Students are expected to bring all necessary materials to each lesson, including method books, completed assignments, a pencil, etc.

If a student is waiting for their lesson inside the studio, they are expected to wait quietly.

Students must be respectful of Ms. Emily’s home and property.

Parent/Guardian Expectations

Parents/Guardians should take an active role in supporting their student by helping them practice if necessary, removing distractions from the practice area (this includes electronics and siblings!), encouraging regular practice, and communicating with both their student and Ms. Emily about any difficulties that arise.

Parents/Guardians may wait quietly inside and listen to their child’s lesson if they wish, but should not bring babies/toddlers along with them if possible as they can disrupt the student’s lesson. Additionally, cell phones should be set to silent or vibrate-only.

Students must be brought to their lessons on time - this means no more than 5 minutes
before or after their scheduled lesson time. Additionally, parents/guardians who choose not to wait inside during their student’s lesson must arrive on time for pickup. Ms. Emily cannot watch additional children while she is giving lessons. If a parent/guardian suspects they will be late to pick up their student, they must call or text Ms. Emily with their ETA.

Parents/guardians are asked to refrain from bringing food or beverages into the studio, with the exception of bottled water.

Attendance

Students must attend their lesson each week at the agreed-upon time. Missing 3 or more consecutive lessons without notifying Ms. Emily may result in dismissal from the studio.

It is expected that students will be on time for their lessons. For in-studio lessons, this means arriving no more than 5 minutes before the scheduled start time. For online lessons, students should allow enough time to set up their equipment so that they are ready to begin at the scheduled start time.

If the student suspects that they will be late to a lesson {e.g. due to traffic or some other issue}, they must contact Ms. Emily as soon as possible via email or phone. If the student is 15 or more minutes late, the lesson will be cancelled and billed.

Materials

Materials will not be provided for the student. Ms. Emily will inform the student of the required/recommended materials at the first lesson, to be acquired by the next lesson. The student is responsible for all material costs.

In general, the Faber Piano Adventures method book series will be used. These are available at local music stores, but they can also be purchased online or directly through the publisher if necessary. Other method book series may be used upon request.

If the student wishes to learn a piece or a song that is under copyright, Ms. Emily will inform the student of where to find the sheet music for purchase if there is not a copy in the library.